Frequently Asked Questions

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Do you offer a free consultation?

Yes! The description and pricing for Home Organizing Services are outlined here to provide you with the control & flexibility according to your needs and budget. All sessions, except for the 2-Hour Task Session, do allow time for discussion of goals and a plan of action; however, we are happy to schedule a FREE 30-Minute Assessment in-person or by phone prior to scheduling a work session.

Are you insured?

Absolutely!  RizeUp LLC will provide Certificate of Liability Insurance upon request.

I don't want my neighbors to know that I'm working with an organizer. Is your vehicle advertised?

We value your right to privacy and abide by a strict Code of Ethics policy outlined by the National Association of Productivity & Organizing Professionals. Please let us know if this is a concern of yours so we can honor your request of arriving in an unmarked vehicle.

Do I have to take before/after pictures of my project?

Absolutely not! You always have the choice whether or not to share your project, process, and progress with others. As a member of the National Association of Productivity and Organizing Professionals, RizeUp LLC abides by a strict Code of Ethics and values your right to privacy.

What is your cancellation policy?

To the best of your ability, please honor the time that we have set aside for your appointment and avoid cancelling within 48 hours of our scheduled session. If you need to reschedule, please call or text us ASAP and before 3pm one business day prior to your scheduled appointment.

Do you take away donations and trash collected during our sessions?

Donations: At the end of each session, we will remove one vehicle load of donation items from your home. For any leftover or oversized donation items, we will coordinate a pickup from a local non-profit agency. These services are provided at no additional cost to you.

Trash: Hauling services or a temporary dumpster can be arranged for items that aren't able to be donated, at the client's expense. There is no additional fee for scheduling services.

Document Shredding: We deliver documents for shredding to Office Depot/Max, at-cost to you.

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RizeUp LLC

O'Fallon, Dardenne Prairie MO 63368

(314) 339-7493